Last update : 19/3/2026
1. Definitions
For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:
Company:Sama Al-Tabi’ah
Website:Any website, digital platform, or application owned or managed by the company.
User:Any individual who visits the website or uses its services.
Services:All services, products, or content provided by the company through the website across various sectors, including but not limited to e-commerce, restaurants, digital services, media, or other activities.
2. Acceptance of Terms
By using the website, the user acknowledges that they:
1- Agree to comply with any additional policies published on the website.
2- Have read and understood these Terms and Conditions.
3- Agree to abide by all the provisions contained herein.
3. Use of the Website
The user agrees to the following:
1- Not to use the website in any way that may negatively affect its performance or the experience of other users.
2- To use the website only for lawful purposes.
3- Not to misuse the website or attempt to hack, disrupt, or disable it.
4- Not to publish or transmit any content that violates laws, public morals, or the rights of others.
4. Accounts and Registration
If certain services require the creation of an account:
The company reserves the right to suspend or terminate any account in case of violation of these Terms or misuse of the website.
The user must provide accurate, correct, and up-to-date information.
The user is responsible for maintaining the confidentiality of their login credentials.
5. Intellectual Property
All content on the website, including texts, images, designs, logos, videos, and software, is the property of the company or its licensed partners.
No content may be copied, republished, distributed, or modified without prior written permission.
6. Products and Services
Available services or products may vary depending on the website or sector.
The company reserves the right to modify or discontinue any service or product at any time without prior notice.
Prices, specifications, and content are subject to change based on updates.
7. Shipping and Transfer of Responsibility
Orders are shipped through third-party shipping companies.
Delivery times are estimated and may vary depending on the region. Delivery areas include Amman, Zarqa, Irbid, Madaba, and Mafraq.
Responsibility for the product transfers to the customer upon receipt.
The company is not responsible for delays caused by the shipping company or circumstances beyond its control.
8. Returns and Exchanges
Return requests can be made within 24 hours of receiving the product, provided that:
- The product is unused.
- The product is in its original condition.
The product is in its original packaging.
- If a manufacturing defect is found, the company will cover the shipping costs.
The company reserves the right to refuse any return request that does not meet these conditions.
9. External Links
The website may contain links to external websites. The company is not responsible for the content, privacy policies, or practices of those websites.
10. Disclaimer
The website and services are provided “as is” without any express or implied warranties.
The company shall not be liable for any direct or indirect damages resulting from the use of the website or the inability to use it.
11. Privacy
The use of personal data is governed by the website’s Privacy Policy, which forms an integral part of these Terms and Conditions.
12. Changes to the Terms
The company reserves the right to modify these Terms at any time.
The updated version will be published on the website, and continued use of the website after the changes are published constitutes acceptance of those changes.
13. Contact Information
For any inquiries or feedback, please contact:
- Email: asmataslam.1974@gmail.com
- Phone: +96277226628180
Address: Zarqa, Jordan.
